FAQs
If you can’t find your question on equipment spare parts here, please contact us.
Yes we can still help. Just because we do not have the part on the website does not mean we are unable to source the product. Please email or call us with as much detail as possible and we will help you with your enquiry.
All orders for stocked parts placed before 4pm will be shipped for next day delivery. If a Saturday delivery is required please choose the Saturday option.
Yes we do. Please email us your delivery address along with the parts you require and we will arrange a carriage quote to be sent over for you?
Yes. These are live stock levels.
We are located in Preston, Lancashire. If you are local and we have the stock you are more than welcome to collect direct from us.
These can vary depending on the manufacturer. If the manufacturer has stock generally we can get goods to you within a week of ordering
We have many couriers at our disposal. We mainly use UK Mail and DPD. For the larger items, we use Tuffnells.
We offer the manufacturer’s warranty period, generally 12 months, some brands are however less than 12 months. If you need confirmation before buying contact us by phone or e-mail.
Yes we can. We would need either: you to send us your existing seal to enable us to get a copy made, or a small piece of the seal you require, together with accurate outside edge measurements of the seal (height and width). Any seal supplied would be based on these details and would be non-returnable if the copy is accurate.
Yes, just contact us with the SKU number of the part you are looking at and the details of the equipment that it is a part of, and we will help you identify the correct part.
Yes. Please get in touch and we will do the relevant paperwork to get the parts collected and raise the credit. If the goods are ordered in error we request that the customer returns at their own expense.